Privacy Policy

Last updated: May 13, 2026

Pixuvo is an AI visual creation service for generating and editing commercial images. This Privacy Policy explains what we collect, how we use it, and the choices you have.

Information We Collect

We may collect:

  • Account information, such as your name, email address, login method, language preference, and account settings.
  • User content, such as prompts, briefs, uploaded images, generated images, edit instructions, and output history.
  • Usage data, such as pages visited, tools used, generation events, credit usage, error logs, device information, browser type, approximate location, and IP address.
  • Payment information when paid features are available. Payment card details are processed by our payment provider and are not stored by Pixuvo.
  • Support messages you send through email, forms, or other support channels.

How We Use Information

We use information to:

  • Provide, maintain, and improve Pixuvo.
  • Generate, edit, store, and display AI visual outputs.
  • Operate accounts, credits, subscriptions, fraud prevention, and customer support.
  • Monitor abuse, enforce our policies, and protect users, Pixuvo, and third parties.
  • Analyze usage so we can improve tools, SEO pages, product quality, reliability, and cost control.
  • Send service updates, security notices, and support replies.

AI Providers and Service Providers

Pixuvo may use third-party providers for AI generation, hosting, analytics, storage, email, authentication, payments, and security. Your prompts, uploaded images, instructions, and related metadata may be sent to AI providers when needed to perform a generation or edit request.

Service providers may process data only as needed to provide their services to Pixuvo, comply with law, prevent abuse, or protect their systems.

User Content

You are responsible for the content you submit. We may review, block, remove, or retain content if needed to enforce our Terms, Acceptable Use Policy, Content Policy, legal obligations, or platform safety requirements.

Do not upload private, confidential, sensitive, or regulated data unless you have the right to do so and understand the risks of submitting it to an AI service.

Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • Keep you signed in.
  • Store language and interface preferences.
  • Measure traffic and product usage.
  • Improve security and prevent abuse.

You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.

Data Retention

We keep information for as long as needed to provide Pixuvo, comply with law, resolve disputes, enforce agreements, prevent abuse, and maintain security. You may request deletion of your account or certain data by contacting us.

Some data may remain in backups, logs, fraud prevention records, legal records, or aggregated analytics for a limited period.

Security

We use reasonable technical and organizational measures to protect data. No online service can guarantee perfect security. You are responsible for keeping your account credentials safe.

Your Rights

Depending on where you live, you may have rights to:

  • Access, correct, export, or delete personal information.
  • Object to or restrict certain processing.
  • Opt out of marketing communications.
  • Request information about how your data is used.

To make a request, contact us at support@pixuvo.app.

Children

Pixuvo is not intended for children under 13. If you believe a child has provided personal information to Pixuvo, contact us so we can review and remove it where appropriate.

International Processing

Pixuvo and its service providers may process information in countries other than your country of residence. By using Pixuvo, you understand that data may be transferred and processed internationally.

Changes

We may update this Privacy Policy from time to time. If changes are material, we will take reasonable steps to notify users through the product, email, or this page.

Contact

Questions or privacy requests: support@pixuvo.app.